Emergency Contact

What Is An Emergency?

If one of the problems below arise please call Rob Lane (Director) at 212-939-7141.

  • Departmental file servers are down
  • Web servers are down
  • Computer room is flooded
  • Power outage in the machine room
  • Air conditioning break-down in the machine room

If the problem affects you only:

PLEASE DO NOT CALL OUR DIRECTOR!!!

You must send mail to CRF queue (crf@cs.columbia.edu), or call the CRF Hotline at 212-939-7174. Our working hours are 9:00AM to 5:00PM Monday to Friday.

YES, I HAVE ONE OF THESE EMERGENCIES!

If (and only if) you have an emergency as listed above, please contact Rob Lane at 212-939-7141