![](\"https:\/\/www.cs.columbia.edu\/~crf\/phones\/mitel\/docs\/aastra_phone.png\")
<\/div>\nDocumentation<\/h3>\n\n- Mitel Quick Reference Guide (PDF, 2 pages)<\/a><\/li>\n
- Mitel Phone Full Guide (PDF, 183 pages)<\/a><\/li>\n
- Aastra Tutorials and Docs<\/a><\/li>\n
- Clearspan Mobile Application Installation<\/a><\/li>\n
- Clearspan Mobile Android<\/a><\/li>\n<\/ul>\n
\nHot to Setup Your New Phone<\/h3>\nCheck Voicemail password and Personal Greeting<\/b><\/h4>\n\n- Press Voicemail Button (Top Left Corner)<\/li>\n
- Listen to the voice prompt and enter the default voicemail password.<\/li>\n
- Create a new password \u2013 (6 digit password or more).<\/li>\n
- Change your personal greeting<\/li>\n
- You\u2019re all set \u2013 Please remember your password, you will need it to check your voice messages.<\/li>\n<\/ol>\n
Transfer (XFER) – Soft Key<\/b><\/h4>\n\n- Ensure you are on active call with the party you wish to transfer.<\/li>\n
- If you are already connected to the transfer recipient, press the Up or Down navigation keys to highlight the recipient and press Xfer softkey to complete the call transfer.<\/li>\n<\/ol>\n
3-Way Conference (Conf) – Soft Key<\/b><\/h4>\n\n- Ensure you are on active call with one of the parties with whom you wish to create a conference.<\/li>\n
- If you are already connected to the party you wish to conference in, press the Up or Down navigation keys to highlight the conference target and press Conf softkey to complete the 3-way conference.
\nOR
\nIf you are not connected to the party you wish to conference in, press the Conf softkey, enter the conference target\u2019s number and press the Dial softkey. At any time, press the key or Conf softkey again to complete the 3-way conference.<\/li>\n<\/ol>\nRedial<\/b><\/h4>\n
Press the Redial Hard Key (a key with two up arrows) once to access a list of recently dialed numbers. Use the Up and Down navigation keys to scroll through the entries and the Select key (or Dial softkey) to redial the selected number. Press the key twice to call the last dialed number.<\/p>\n
Forwarding<\/b><\/h4>\n
The Call Forward icon displays on the Home screen when the Call Forward feature is enabled. Press CallFwd key, a menu will appear with different options (All Calls, Busy, and No Answer). You can navigate the menu with the Up and Down keys. Insert the number where you want the calls forwarded to and turn the ON check to active it.<\/p>\n
Set up your Mitel phone on your mobile & desktop:<\/h3>\n\n- Change Username Password \u2013 Softphone (Mobile and Desktop)
\nGo to: https:\/\/xsp3ext.sip.net.internet2.edu\/Login\/<\/a>
\nUsername: your cs email address (e.g. jorge@cs.columbia.edu)
\nPassword: contact CRF <crf@cs.columbia.edu>. Please remember this password and keep it in a safe place.<\/li>\n- ClearSpan Mobile \u2013 Softphone Application
\nMobile (iPhone and Android)<\/h4>\n\n- Download from the AppStore (Apple) or Google PlayStore (Android & iPhone) “ClearSpan Mobile”.<\/li>\n
- Start application and enter the URL: https:\/\/app.sip.net.internet2.edu\/<\/b><\/li>\n
- Click OK then enter your username and password you setup up above.<\/li>\n
- Click sign in.<\/li>\n<\/ol>\n
Desktop (Windows & Mac)<\/h4>\n
\n
Hot to Setup Your New Phone<\/h3>\nCheck Voicemail password and Personal Greeting<\/b><\/h4>\n\n- Press Voicemail Button (Top Left Corner)<\/li>\n
- Listen to the voice prompt and enter the default voicemail password.<\/li>\n
- Create a new password \u2013 (6 digit password or more).<\/li>\n
- Change your personal greeting<\/li>\n
- You\u2019re all set \u2013 Please remember your password, you will need it to check your voice messages.<\/li>\n<\/ol>\n
Transfer (XFER) – Soft Key<\/b><\/h4>\n\n- Ensure you are on active call with the party you wish to transfer.<\/li>\n
- If you are already connected to the transfer recipient, press the Up or Down navigation keys to highlight the recipient and press Xfer softkey to complete the call transfer.<\/li>\n<\/ol>\n
3-Way Conference (Conf) – Soft Key<\/b><\/h4>\n\n- Ensure you are on active call with one of the parties with whom you wish to create a conference.<\/li>\n
- If you are already connected to the party you wish to conference in, press the Up or Down navigation keys to highlight the conference target and press Conf softkey to complete the 3-way conference.
\nOR
\nIf you are not connected to the party you wish to conference in, press the Conf softkey, enter the conference target\u2019s number and press the Dial softkey. At any time, press the key or Conf softkey again to complete the 3-way conference.<\/li>\n<\/ol>\nRedial<\/b><\/h4>\n
Press the Redial Hard Key (a key with two up arrows) once to access a list of recently dialed numbers. Use the Up and Down navigation keys to scroll through the entries and the Select key (or Dial softkey) to redial the selected number. Press the key twice to call the last dialed number.<\/p>\n
Forwarding<\/b><\/h4>\n
The Call Forward icon displays on the Home screen when the Call Forward feature is enabled. Press CallFwd key, a menu will appear with different options (All Calls, Busy, and No Answer). You can navigate the menu with the Up and Down keys. Insert the number where you want the calls forwarded to and turn the ON check to active it.<\/p>\n
Set up your Mitel phone on your mobile & desktop:<\/h3>\n\n- Change Username Password \u2013 Softphone (Mobile and Desktop)
\nGo to: https:\/\/xsp3ext.sip.net.internet2.edu\/Login\/<\/a>
\nUsername: your cs email address (e.g. jorge@cs.columbia.edu)
\nPassword: contact CRF <crf@cs.columbia.edu>. Please remember this password and keep it in a safe place.<\/li>\n- ClearSpan Mobile \u2013 Softphone Application
\nMobile (iPhone and Android)<\/h4>\n\n- Download from the AppStore (Apple) or Google PlayStore (Android & iPhone) “ClearSpan Mobile”.<\/li>\n
- Start application and enter the URL: https:\/\/app.sip.net.internet2.edu\/<\/b><\/li>\n
- Click OK then enter your username and password you setup up above.<\/li>\n
- Click sign in.<\/li>\n<\/ol>\n
Desktop (Windows & Mac)<\/h4>\n
- \n
- Press Voicemail Button (Top Left Corner)<\/li>\n
- Listen to the voice prompt and enter the default voicemail password.<\/li>\n
- Create a new password \u2013 (6 digit password or more).<\/li>\n
- Change your personal greeting<\/li>\n
- You\u2019re all set \u2013 Please remember your password, you will need it to check your voice messages.<\/li>\n<\/ol>\n
Transfer (XFER) – Soft Key<\/b><\/h4>\n
- \n
- Ensure you are on active call with the party you wish to transfer.<\/li>\n
- If you are already connected to the transfer recipient, press the Up or Down navigation keys to highlight the recipient and press Xfer softkey to complete the call transfer.<\/li>\n<\/ol>\n
3-Way Conference (Conf) – Soft Key<\/b><\/h4>\n
- \n
- Ensure you are on active call with one of the parties with whom you wish to create a conference.<\/li>\n
- If you are already connected to the party you wish to conference in, press the Up or Down navigation keys to highlight the conference target and press Conf softkey to complete the 3-way conference.
\nOR
\nIf you are not connected to the party you wish to conference in, press the Conf softkey, enter the conference target\u2019s number and press the Dial softkey. At any time, press the key or Conf softkey again to complete the 3-way conference.<\/li>\n<\/ol>\nRedial<\/b><\/h4>\n
Press the Redial Hard Key (a key with two up arrows) once to access a list of recently dialed numbers. Use the Up and Down navigation keys to scroll through the entries and the Select key (or Dial softkey) to redial the selected number. Press the key twice to call the last dialed number.<\/p>\n
Forwarding<\/b><\/h4>\n
The Call Forward icon displays on the Home screen when the Call Forward feature is enabled. Press CallFwd key, a menu will appear with different options (All Calls, Busy, and No Answer). You can navigate the menu with the Up and Down keys. Insert the number where you want the calls forwarded to and turn the ON check to active it.<\/p>\n
Set up your Mitel phone on your mobile & desktop:<\/h3>\n
- \n
- Change Username Password \u2013 Softphone (Mobile and Desktop)
\nGo to: https:\/\/xsp3ext.sip.net.internet2.edu\/Login\/<\/a>
\nUsername: your cs email address (e.g. jorge@cs.columbia.edu)
\nPassword: contact CRF <crf@cs.columbia.edu>. Please remember this password and keep it in a safe place.<\/li>\n- ClearSpan Mobile \u2013 Softphone Application
\nMobile (iPhone and Android)<\/h4>\n
- \n
- Download from the AppStore (Apple) or Google PlayStore (Android & iPhone) “ClearSpan Mobile”.<\/li>\n
- Start application and enter the URL: https:\/\/app.sip.net.internet2.edu\/<\/b><\/li>\n
- Click OK then enter your username and password you setup up above.<\/li>\n
- Click sign in.<\/li>\n<\/ol>\n
Desktop (Windows & Mac)<\/h4>\n
- ClearSpan Mobile \u2013 Softphone Application
- Change Username Password \u2013 Softphone (Mobile and Desktop)