The Commission is gathering information from Canadians and the telecommunications industry to enhance the protections for Canadians from unsolicited and illegitimate telemarketing calls delivered on all telephony platforms by telecommunications service providers.
The Commission finds that the technical solutions available to Canadians to protect themselves from unwanted unsolicited and illegitimate telecommunications are not sufficient. As such, the Commission sets out its findings on technical solutions that Canadians could use to protect themselves from unwanted unsolicited and illegitimate telecommunications and, for the purposes of empowering and informing Canadians, directs telecommunications service providers that provide retail voice services to report to the Commission, within 180 days of the date of this decision, details on the opt-in filtering service(s) they offer or propose to offer to their subscribers.
The Commission hereby initiates a proceeding to build on its previous proceeding to enhance protections for Canadians from unwanted unsolicited and illegitimate telecommunications. Specifically, the Commission will further examine the development and implementation of technical solutions to (i) prevent spoofing of caller identification information, and (ii) trace and identify the source of a call. The Commission will also consider establishing associated regulatory measures as appropriate.
Parties are invited to comment on the Commission's proposal to require that all Canadian telecommunications service providers implement universal call blocking within nine months following the imposition of such requirements.
"In Compliance and Enforcement and Telecom Regulatory Policy 2016-442, the Commission indicated that it would initiate a proceeding to review the progress that is being made on caller identification (ID) authentication. ... Accordingly, the Commission expects, by 31 March 2019, that TSPs will implement measures to authenticate and verify caller ID for all IP-based voice calls; and the telecommunications industry will establish a Canadian certificate administrator. ... TSPs are required to report on their progress. The Commission requests that the CRTC Interconnection Steering Committee (CISC) submit a consolidated industry progress report to the Commission every six months, beginning six months from the date of this decision."
In February 2018, the NANC CATA working group was chartered to "investigate a variety of issues associated with the SHAKEN/STIR system".
Last updated by Henning Schulzrinne