Electronic Mail (Email), Fax and Postal Mail
See also: SMTP
- SenderBase: email traffic
- Return Path
to E-Mail Like a C.E.O., New York Times, April, 8, 2001.
- "The percentage of business employees who say that, in the course of
daily business correspondence:
E-mail has replaced airmail: 80%
E-mail has replaced faxing: 72.5%
E-mail has replaced telephone calls: 45%"
Basics (Washington Post, June 28, 2000)
- "A 1998 national study of more than 1,000 workers conducted by the
Institute for the Future, in Menlo Park, Calif., for Pitney Bowes, a
provider of mail and message services, found that the average worker
sent or received 190 messages per day through various methods, including
mail, telephones, e-mail, faxes, pagers and cellular phones.
Seventy-two percent of those surveyed said that more than half of their
messages were electronic, while 28 percent said more than half of their
messages were delivered on paper. The study also identified something
it called message escalation -- the tendency people have to not only
send an e-mail message, but also to fax a copy and leave a voice-mail
message, all on the same subject. ... According to a 1997 survey of
more than 1,500 white-collar workers worldwide sponsored by Priority
Management Systems, 72 percent of workers used e-mail in 1997, up from
just 41 percent in 1990. The number of e-mail messages tripled between
1994 and 1997 in the United States alone, the study reported, and is
expected to almost triple again, to 6.6 trillion messages, by 2000."
Times, April 15, 1999
Institute: 31.8 phone calls, 13.6 emails, 11.2 voice mails, and 8.8
faxes per day.
- "Kate Delhagen, an analyst with Forrester Research who follows the
email market: U.S. Internet users send 100 million to 150 million
email messages a day all without the help of the postal service, she
added." CNET (August
- Educom, 9/14/97: 2.7 trillion
e-mail messages that will be sent this year, with e-mail numbers
projected to rise to 6.9 trillion in 2000.
the Old Kind, Still Has Its Followers: At some point last year
 the number of e-mail messages circulating on the Internet and
other electronic networks was said to have outnumbered traditional
messages and letters written on paper and usually distributed by
national postal services. ... This trend seems to be confirmed
recently by a study published by the Universal Postal Union (UPU, based in
Bern, Switzerland). According to the study, the share of physical mail
(letters) in the global communication market will drop to 14.5 percent
in the year 2005, down from 19.6 percent in 1995, while e-mail will
convey 11.6% of all messages (up from 5.2% in 1995).
- UPU: In
1995, 403 thousand million letters were handled by just more than six
million postal employees throughout the world. This represents more
than 1100 million items posted every day all over the globe. Nearly 98
per cent of these items remain in the domestic service of the country of
posting while just over two per cent cross boundaries in the
international postal service. At present 86 per cent of the domestic
mail in industrial countries is generated by the business sector,
compared with 14 per cent by households.
- "60 percent of the 62 billion pieces of first-class mail delivered
annually by the U.S. Postal Service are bills. Calculating, verifying,
creating, mailing, collecting and processing those 37 billion statements
have been estimated to cost $370 billion -- an average of $10 a bill,
according to the report "On Bills, Banks and Bill (Gates)," published by
Diamond Technology Partners (www.diamtech.com), a Chicago-based
consulting firm." NY
of fees, consumers shun ATMs (August 4, 1999)
Bank Network News found that monthly ATM transactions in March 1999 fell
to 907.4 million, down 2.4 percent from the 930 million transactions
recorded in June 1998. It was the first volume decline in 10 years, the
report found. At the same time, debit-card point-of-sale transactions
jumped 35 percent, according to the survey of the top 10 ATM networks,
including Cash Station, Star and Interlink. Debit cards, which often
look just like credit cards, work with a bank account, making a
deduction for every purchase. Overall, roughly 66 percent of the
nation's 227,000 ATMs in 1998 had surcharges averaging $1.22 each time a
noncustomer used them, up from 56 percent a year earlier, according to
Speer & Associates, an Atlanta consulting firm to the banking industry.
Fees can rocket to $5 in such places as bars and rural areas.
HTTP mail clients
Urban legends typically sent to
by Henning Schulzrinne