@ARTICLE{Crom32:Delay,
AUTHOR="C. D. Crommelin",
TITLE="Delay probability formulae when the holding times are constant",
JOURNAL=poeej,
VOLUME=25,
PAGES="41-50",
YEAR=1932,
REFERENCES=13,
KEYWORDS="M/D/S; delay; probability; Erlang C formula",
ANNOTE="The present article gives a general proof and statement of the
fundamental Erlang formulae. A numerical example is then evaluated in
sufficient detail to enable the process to be grasped.",
}

@ARTICLE{Poll32:Zur,
AUTHOR="F. Pollaczek",
TITLE="Zur Theorie des Wartens vor Schaltergruppen",
JOURNAL="Elektronische Nachrichtentechnik",
VOLUME=9,
PAGES="434-",
YEAR=1932,
LANGUAGE="German",
KEYWORDS="Queueing theory; switching network; M/D/1",
}

@ARTICLE{Khin32:Mathematisches,
AUTHOR="A. Khintchine",
TITLE="Mathematisches über die Erwartung vor einem öffentlichen
Schalter",
JOURNAL="Matemativceskij Sbornik",
VOLUME=39,
NUMBER=4,
PAGES=84,
YEAR=1932,
LANGUAGE="German",
}

@ARTICLE{Khin32:Matemativceskaja,
AUTHOR="A. Khintchine",
TITLE="Matemativceskaja teorija stacionarnoj ovceredi",
JOURNAL="Matemativceskij Sbornik",
VOLUME=39,
NUMBER=4,
PAGES="73-83",
YEAR=1932,
LANGUAGE="Russian",
}